At Rilicospace, we are a lighting and furniture supplier.
We focus on quality craftsmanship, personalized service, and competitive pricing ensures that each product meets your unique needs.
A: We are providing lighting and furniture.
A: Yes, the products can be customized and personalized.
If you need customize service, please feel free to contact us. We will help you with your project.
A: Rilicospace can delivery the packages directly to commercial and residential shipping addresses.
For furniture deliveries, we DO NOT offer a white glove service; you will need to use a third-party vendor to arrange your own shipping service or establish a relationship with a receiving warehouse.
Frequently Asked Questions
A: Your personal information will be kept confidential and will not be shared with third parties.
For more accurate information, please see the privacy policy in the dedicated section.
A: Packages shipped via DHL/ FedEx/UPS Air Express the shipping time is around 2 weeks.
Packages shipped by sea. The shipping time is around 3-4 weeks.
A: If you need to cancel all or part of your order, please contact us as soon as possible. We do not guarantee cancellation until you receive an email confirming your cancellation. Once an order has been shipped, it cannot be canceled. If an order cannot be canceled, please see our Return Policy.
A: Yes you can. If you need faster delivery, please contact us for a quote on expedited shipping.
A: If you want to return an item you may do so within 30 days of receipt as long as it is defined as a returnable item. Please contact Customer Service support@rilicospace.com. There are more information about Returns. Please check: Refund Policy
A: Please contact us at support@rilicospace.com within 7 days of receiving your order (or tracking marking it as delivered) to discuss lost or damaged items and we will be sure to resolve any issues promptly.
A: Once your order package leaves our warehouse, you will automatically receive an email with a tracking number to track its shipping status. Check Track the Order for details.
A: If you experience a problem with any product you purchased from Rilicospace that offers a manufacturer warranty, please contactRilicospace Customer Service. We will either facilitate a resolution and we will contact the manufacturer so that they will assist customer.There are more information about warranty. Please check: Warranty Policy
FAQ of Trade Program
A: Any business or professional buyer that meets the following criteria can apply for a trade account:
Businesses or Commercial Entities: Retailers, wholesalers, design firms, contractors, etc.
Bulk Purchase Needs: Customers with ongoing purchasing requirements and significant order volumes.
Professional Buyers or Project Managers: Designers, contractors, and other professionals with specific project or sourcing needs.
As a trade account customer, you’ll enjoy exclusive discounts, custom services, and priority customer support. For more information or to apply for a trade account, please contact our customer service team.
A: Our application process is very simple and all done online - you can apply here. If your application is approved (you should hear back within one business day), you can start shopping immediately.
A: If you do not qualify for our trade program, you can use the promotional discount on the website.
A: There is no order minimum to begin purchasing.
A: Absolutely, please contact our customer service team and let us know what you need: support@rilicospace.com
A: Yes, our design team will provide a free professional design proposal.